Unlimited, unmatched support 24/7

Get Help From Real Engineers, Any Time

Our technical and billing teams are professional, cooperative and respond on time. Reach us by phone, WhatsApp, live chat or ticket, and speak to someone who can actually fix the problem.

24/7

Every day of the year
Support channels
ALWAYS OPEN
Phone / UAN
0333-4829932
WhatsApp
Available 24/7
Live chat
Available 24/7
Ticketing
Client area
Avg. first reply
Under 5 minutes

< 5 min

4 ways

To reach us
Migrations & installs

What Our Support Covers

Support is not a call centre reading a script. These are the things we do for clients every day at no extra cost.

Free website migration

Send us your existing host details and we move your sites, databases, emails and DNS with no downtime and no migration fee.

SSL installation

We generate the CSR, handle the verification paperwork and install the certificate on your server, whichever authority you choose.

Server management

On managed plans we handle OS and control panel updates, security hardening, firewall configuration and performance tuning.

Email deliverability

SPF, DKIM, DMARC and reverse DNS configured properly so your business mail reaches the inbox rather than the spam folder.

Backups and restores

Daily and weekly backups on most plans, with one-click restores, and we will run the restore for you if you would rather not.

Billing and accounts

Local billing in USD, invoices for your accountant, and a billing team that answers questions about upgrades and renewals directly.

How to reach us

Four Ways to Get an Answer

Before you contact us

Have your domain name and client area email ready

For billing, quote your invoice number

Need Help Right Now?

Call our UAN, message us on WhatsApp, or open a ticket from your client area. Someone is always on.

20+

Years in business

24/7

Technical support

Lahore

Local team

Free

Website migration
Get started

Getting online with ITlinks

Step 1

Talk to us

Tell us what you need on WhatsApp or by ticket.

Step 2

Choose a solution

We recommend the right hosting, domain or server.

Step 3

Go live

We set everything up and stay on hand to help.

Explore

More from ITlinks

One provider, one client area and one support team.

Web Hosting

cPanel hosting for business websites.

WordPress Hosting

Tuned for WordPress, 1-click install.

VPS Servers

Root access and dedicated resources.

Dedicated Servers

A whole server for your business.

Domains

.com, .net and 80+ extensions.

.PK Domains

Registered through PKNIC.

SSL Certificates

Six trusted brands.

Google Workspace

Business Gmail, Meet and Drive.

Why choose us

What you get with ITlinks

Everything is included as standard.

Help centre

More answers to common questions

Still have a question? Our team is one message away.

Web hosting, WordPress hosting, VPS and dedicated servers, domains including .pk, SSL certificates and Google Workspace.

WhatsApp or call 0333-4829932, or open a ticket from your client area.

By card from your client area, or by bank transfer, PayPal or JazzCash.

Yes, migration is free on our hosting plans.

Our head office and support team are in Lahore, Pakistan.

Yes — reseller hosting and domain reseller options are available.

Ready to get your business online?

Pick a plan in minutes. Free .com domain on yearly hosting.